Costco wrote a reply

Here is what Costco said in the reply letter:

Dear Gen,

Thank you for your e-mail to Osco Wholesale.

I have forwarded this email to the manager of that store to resolve this issue



Thank you,

Kathryn
Costco Wholesale Corporation

Thank you Costco for attending to my concern. Now, only if the manager at the warehouse would do something about my concern???